Responsible use of technology

Our vision is to enable and leverage the use of artificial intelligence tools (“AI”), data, processes and technology to enhance client service delivery.

Digital Enablement Programme

We have an established Digital Enablement Programme and at our core, the Programme brings together and leverages AI, data, processes and technology, together with internal expertise, to enhance our client service delivery offering and enable us to continuously improve and adapt for the future.

We ensure that our people are provided with appropriate training, best practice information and our policy on the responsible and ethical use of AI for the purposes of supporting the effective adoption of these new tools.

Responsible AI

We have a Responsible AI Board which helps ensure that our adoption and use of AI supports and aligns with our obligations, objectives and values.

Our full board includes representatives from our Legal, Risk, Responsible Business, Environmental, Innovation, IT, and Information Security Teams. The Board’s work is supported by our market-leading AI advisory team.

We commit periodically to reviewing our AI practices to ensure these (and any emerging) risks are monitored.

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Tools and products

In addition to long-standing and embedded AI products within our systems such as facial recognition, video conferencing, e-disclosure platforms, email filing, document analytics tools to assist with due diligence, e-signing etc, and more recently the implementation of Microsoft 365 Copilot, a generative AI tool and AI-powered assistant designed to enhance productivity, creativity, and collaboration within Microsoft 365, we are exploring and investing in legal-specific AI tools, into our suite of available technologies.

We are currently piloting legal specific AI tools: Legora and Harvey, which includes experimenting with their functionality and exploring the impact of using them. Output from these tools will only be used subject to human review, with training and risk mitigation in place.

We welcome the opportunity to work with our clients in exploring the capabilities of these tools.